Georgetown Hospital Might Use Which of the Following Nonstatistical Data-Based

question 5

Multiple Choice

Georgetown Hospital might use which of the following nonstatistical data-based quality tools to keep track of patient complaints?

• A) Pareto charts
• B) cause-and-effect diagrams
• C) run charts
• D) checksheets

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Definitions:

Attribution Theory

A psychological theory which explains how individuals interpret events and how this relates to their thinking and behavior by assigning causes to behaviors.

Motivation

The internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role, or subject.

Green Space

Green space refers to areas of natural vegetation, such as parks and gardens, intended for recreational or aesthetic purposes.

Membership

The state of being a member or part of a group, organization, or society, often with specific rights or privileges.