All of the Following Are KPIs at the Operational Level

question 48

Multiple Choice

All of the following are KPIs at the operational level except

• A) inventory weeks of cycle time
• B) delivery lead time
• C) input costs
• D) customer service

---

Definitions:

Global Phenomenon

A term used to describe trends, movements, or events that extend across borders and cultures, affecting or involving people worldwide.

New Deal

A set of actions including government projects, financial amendments, and regulations put into place by President Franklin D. Roosevelt in the 1930s in the United States, aiming to combat the effects of the Great Depression.

Minorities and Women

Pertains to social groups that have been historically marginalized and underrepresented in various spheres of society, including ethnic minorities and women, focusing on their rights and equality.

Operant Conditioning

A learning process in which the strength of a behavior is modified by reinforcement or punishment, a key concept in behavioral psychology.