Which of the Following Is the Most General Statement of an Organization's

question 7

Multiple Choice

Which of the following is the most general statement of an organization's purpose?

• A) mission
• B) goals
• C) objectives
• D) values

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Definitions:

Informal Feedback

The casual and spontaneous comments about performance, often given in day-to-day interactions, not part of a structured evaluation.

Delphi Technique

The Delphi Technique is a structured communication method originally developed as a systematic, interactive forecasting method which relies on a panel of experts.

Employee Morale

The overall outlook, attitude, satisfaction, and confidence that employees feel at work.

Customer Satisfaction

The degree to which a product or service meets or exceeds the customer's expectations.