When Dealing with a Poorly Performing Employee, a HIM Manager

question 10

Multiple Choice

When dealing with a poorly performing employee, a HIM manager should

• A) Immediately fire the employee.
• B) Refer the problem to HR.
• C) Ignore the poor performance and give the employee another opportunity to succeed.
• D) Begin a progressive discipline process with the employee.

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Definitions:

Aggressive brokering

is actively and assertively intervening or mediating, especially in business or negotiation settings, to achieve desired outcomes.

Cultural values

The beliefs, practices, arts, institutions, and customs shared by a particular society, group, place, or time, influencing behaviors and perceptions.

Confrontational tactics

Strategies employed to challenge or face someone or something directly and forcefully.

Macro systems

Broad social frameworks and structures that encompass societal norms, economic systems, and cultural contexts, affecting individuals and communities.