Why Must Every Organization Have a Complaint or Grievance Procedure

question 29

Essay

Why must every organization have a complaint or grievance procedure?

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Definitions:

Traditional Media

Refers to conventional forms of mass communication, including television, radio, newspapers, and magazines, as opposed to digital platforms.

Online Channels

Digital pathways or platforms through which information, communication, and commerce can be facilitated over the internet.

News Organizations

Institutions dedicated to gathering, reporting, and distributing news to a wide audience, often via newspapers, television, radio, and the internet.

Brands

Distinctive symbols, names, logos, or design elements that identify and differentiate products or services of one seller from those of other sellers.