Examlex
A nurse is caring for a group of patients. Which patient will the nurse see first?
Internal Customer
An individual or department within an organization that receives services or products from another individual or department within the same organization.
Downstream Coworker
Employees or team members who are part of the later stages of a process or project, relying on the output or work done by those in earlier stages.
Proactive
Acting preemptively to address a forthcoming scenario rather than simply reacting to situations as they occur.
Customer-Centered
An approach that focuses on creating a positive experience for the customer by understanding and meeting their needs.
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