Nonverbal Communication Does Not Include a Person's Appearance

question 23

True/False

Nonverbal communication does not include a person's appearance.

---

Definitions:

Compensation Method

The method of offsetting negative product aspects with better benefit aspects.

Valid Objection

A genuine concern or issue raised by a prospective buyer that needs to be addressed or resolved by the seller for the sales process to advance.

Prospect's Objection

The concerns or hesitations raised by a potential customer against purchasing a product or service.

Reason To Buy

The motivation or justification that persuades a customer to make a purchase.