Confronting an Agitated Client:​

question 1

Multiple Choice

Confronting an agitated client:​

• A)will only make the situation worse.
• B)​is a therapeutic action to teach clients their place.
• C)​should be done in a problem-solving manner.
• D)should be avoided at all costs.

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Definitions:

Suppress

means to put an end to the activities or expressions of something, often by force or inhibition.

Pretend

Act of simulation or feigning; behaving as if something is the case when in fact it is not.

Dysfunctional Conflict

A disagreement or conflict that leads to negative outcomes, disrupting group harmony or individual performance.

Absenteeism

the habitual non-presence of an employee at their job, often without good reason.