A Customer Obtains an RFM Score of 555

question 30

True/False

A customer obtains an RFM score of 555.This means that the customer is very important to the seller.

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Definitions:

Infrastructure Costs

Expenses associated with the basic physical and organizational structures needed for the operation of a society or enterprise, such as roads, utilities, and buildings.

Fixed Assets

Long-term tangible assets held by an organization for producing goods or services, not expected to be converted to cash in the short term.

Contingent Workforce

A labor pool consisting of individuals hired by an organization on a non-permanent basis, such as freelancers, contractors, or temporary workers.

Rightsizing

The process of adjusting the size of a company's workforce to improve efficiency and effectiveness, often involving layoffs or restructuring.