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Jupiter Shop is an online store: Customers have to create an online account to purchase products: The purchased products are delivered free of cost: The address of delivery is stored,so that customers can choose the same address for future purchases: Jupiter Shop features seasonal discounts and exchange offers: It also accumulates redeemable points for regular shoppers: Which of the following statements describes the use of IS by Jupiter Shop to lock-in customers?
Projection
In psychology, a defense mechanism in which an individual ascribes their own unacceptable thoughts, feelings, or motives to another person. In business, it often refers to the estimation or forecasting of future trends based on current data.
Impression Management
Strategies individuals or organizations use to influence the perceptions of others, often to appear more favorable or competent.
Personal Attributes
Characteristics or qualities that define an individual's personality and behavior.
Fundamental Attribution Error
Overestimates internal factors and underestimates external factors as influences on someone’s behaviour.
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