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What Is Social CRM

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What is social CRM?


Definitions:

Cultural Psychologists

Psychologists who study how cultures reflect and shape the psychological processes of their members.

Anthropometrics

The measurement of the size, shape, and composition of the human body.

Qualitative Methods

Research methods that collect and analyze non-numerical data to understand concepts, opinions, or experiences.

'Etic' Analyses

Research strategies in anthropology and cross-cultural psychology that emphasize the etic, or outsider’s perspective, focusing on cross-cultural comparisons.

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