Variables Directly Under the Control of Management That Lead the Organization's

question 5

Multiple Choice

Variables directly under the control of management that lead the organization's performance to fall short of objectives are

• A) symptoms
• B) problems
• C) opportunities
• D) information needs

---

Definitions:

Robert Katz

Identified for his theory on managerial skills, notably the importance of technical, human, and conceptual skills in management.

Technical Skills

The specific knowledge and abilities required to perform specialized tasks, especially relating to complex processes or machinery, often acquired through education and training.

Conceptual Skills

The ability to understand complex ideas, identify patterns, and solve problems through abstract thinking.

Human Skills

The ability to work well with others, often considered essential for effective leadership, including communication, empathy, and the ability to motivate and manage teams.