Examlex
Which of the following statements is CORRECT?
Customer Benefit Approach
An approach whereby the salesperson asks questions that imply that the product will benefit the prospect.
Critical Needs
Essential requirements or factors that must be addressed or fulfilled to ensure the success or survival of a project, initiative, or business operation.
Probes
Questions or statements designed to gather more information, clarify understanding, or uncover needs and preferences during a conversation or sales process.
Two-Way Communication
A form of communication where information flows back and forth between two parties, allowing for feedback and interaction.
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