Research on Resistance to Change Dates Back to a Classic

question 5

Multiple Choice

Research on resistance to change dates back to a classic study of participative decision-making. This study shows that OD can impact resistance to change through an intervention that ______.

• A) transferred employees to new jobs
• B) increased employee pay
• C) increased employee stress
• D) increased employee participation in the process

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Definitions:

Job Descriptive Index

A standardized survey instrument that measures an employee's job satisfaction across five dimensions.

Tough-Mindedness

A psychological trait characterized by critical and rigorous evaluation of facts before making decisions.

Cognitive Dissonance

The psychological discomfort experienced when holding two or more contradictory beliefs, values, or ideas simultaneously, often leading to a change in beliefs or behaviors.

Counterproductive Work Behavior

entails actions by employees that harm the interests and functioning of an organization, including theft, sabotage, and workplace aggression.