Examlex
GenY consumers tend to value relationships with marketers like State Farm Insurance in exactly the same way as the prior generations.
Selective Perception
The method whereby people notice only the parts of media messages that align with their preferences, while disregarding any contrary opinions.
Misinterpretation
The act or result of understanding a statement or action incorrectly, often leading to communication errors or misunderstandings.
Defensive Listening
A listening style where the listener often takes others' words personally and feels attacked, leading to misunderstandings and poor communication.
Multitasking
The capability to carry out various tasks or activities at the same time.
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