What Are the Three Major Realities in Service That Affect

question 16

Essay

What are the three major realities in service that affect the approaches in quality adopted by service providers?

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Definitions:

Economies of Scale

The cost advantages that enterprises obtain due to their scale of operation, with cost per unit of output generally decreasing with increasing scale.

Economies of Scope

Cost advantages that enterprises obtain due to a broad range of products rather than specializing in a single product or service, enabling more efficient use of shared resources.

Routing Flexibility

The ability to adjust and optimize the paths that products take from origin to destination in response to changing conditions or requirements.

Work Centers

Specific locations in a manufacturing facility where certain processes or operations are performed.