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When a Company Only Hires Employees Who Are Competent, Reliable

question 87

Multiple Choice

When a company only hires employees who are competent, reliable, courteous, credible, responsive, and able to communicate clearly, it achieves ________ leadership as a source of differentiation.


Definitions:

Unstable External

Situations or factors outside an individual's control that are unpredictable and can affect their life or decisions.

External

Situated outside, coming from outside, or relating to an outer part or aspect of something.

Representativeness Heuristic

A mental shortcut where the likelihood of an object belonging to a category is judged based on how typical the object seems of that category.

Ease of Retrieval Effect

A cognitive bias where people judge an event to be more likely or frequent if examples of it come to mind easily.

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