In a Customer Relationship Management (CRM) System, Which of the Following

question 66

Multiple Choice

In a customer relationship management (CRM) system, which of the following is effective in tracking and analyzing customers' buying patterns?

• A) Web portals
• B) Data-mining tools
• C) Extranets
• D) Firewall networks

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Definitions:

Mental Acts

The processes of the mind that encompass thinking, perceiving, remembering, and reasoning activities.

Mutual Exclusivity Assumption

The logical principle used by children learning language that objects will each have only one name and that new names refer to previously unnamed objects.

Babinski Reflex

A reflex in which infants fan their toes when the undersides of their feet are stroked.

Zone Of Proximal Development

A concept in developmental psychology referring to the difference between what a learner can do without help and what they can achieve with guidance and encouragement from a skilled partner.