To Enable Customers to Draw Conclusions About a Brand's Service

question 28

Multiple Choice

To enable customers to draw conclusions about a brand's service, service companies face the challenge of making their intangible services seem ________.

• A) more tangible
• B) more imperceptible
• C) less inseparable
• D) less reliable
• E) less perishable

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Definitions:

Rotation

The act of rotating around an axis or center, often referred to in physics and mechanics, or the movement around a joint in anatomy.

Elevation

An increase in height or the angle of something; also used to describe a geographical area's height above sea level.

Hip And Knee Joints

Hip and knee joints are pivotal components of the human skeletal system, facilitating movement and bearing the body's weight, with the hip acting as a ball-and-socket joint and the knee being a hinge joint.

Flex

The action of bending a limb or joint, usually by the action of flexor muscles.