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Fact Pattern 17-1
Loretta worked for Minute Dry Cleaners as a cashier, and also did ironing when extra help was needed. Soon after she was hired, her boss, John, began to make suggestive comments to her. He complemented Loretta on her clothes and her looks. Several times, when they were in the store alone, John cornered Loretta and told her that she was driving him crazy, and that she just had to date him. Loretta told John that she already seeing someone and backed away.
John cornered her again. He told her that he had waited long enough, and that if she wanted to keep her job she was going to have to "put out." He grabbed her arm, but she got away to the counter. She told John to keep away from her. He laughed, and asked her what she was going to do. He said he knew she needed the job, because she was fired from her previous jobs for drug problems. If she didn't get along with him, he would fire her and tell people it was because she came to work stoned.
Loretta quit the next day. She filed a complaint against John with the local EEO office. John told EEO he fired Loretta was because of her drinking on the job. He referred them to Loretta's past work record which showed a drug problem. Loretta insisted that John harassed her and that she had not been drinking while at Minute.
-Refer to Fact Pattern 17-1. Suppose after Loretta leaves Minute Cleaners she applies to work at Hour Cleaning. Hour has advertised that it needs help. The day after Loretta fills out her application, Hour tells her they are not interested. Loretta learns that Hour only hires handsome men, who attract lots of customers. If Loretta pursues a discrimination action against Hour, she would need to establish a prima facie case of discrimination. The test for which was elaborated in:
Negative Information
Information that portrays an adverse or unfavorable situation, outcome, or condition.
Positive Emphasis
A communication strategy that focuses on positive aspects and strengths rather than negative issues.
Goodwill
An intangible asset representing the value of a company's brand, customer relations, employee satisfaction, and other non-physical assets.
You-attitude
A communication strategy focused on addressing the needs and interests of the audience, often used in business and persuasive writing to establish a positive connection.
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