________ Is the Interactive Channel That Allows Companies to Interact

question 58

Multiple Choice

________ is the interactive channel that allows companies to interact with customers in three key ways.

• A) Communication
• B) Community
• C) Customization
• D) Context
• E) Connections

---

Definitions:

Punishment

The imposition of a penalty as a response to an offense or undesirable behavior, aiming to correct or deter such actions.

Operant Conditioning

A learning process in which the strength of a behavior is modified by reinforcement or punishment.

Pleasant Consequence

A positive outcome or reward that follows a desired behavior, often used in reinforcing such behavior.

Positive Reinforcement

in behavioral psychology, it is the introduction of a rewarding stimulus following a desired behavior, encouraging its repetition.