The CCH Citator Lists Journal Articles Published by WG&L

question 26

True/False

The CCH Citator lists journal articles published by WG&L.

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Definitions:

Cognitive Dissonance

The psychological unrest felt by an individual who simultaneously maintains two or more conflicting beliefs, ideas, or values.

Door-In-The-Face

A persuasion technique whereby a large, unreasonable request is first made knowing it will be refused, so that a smaller, more moderate request is more likely to be accepted.

Foot-In-The-Door

A compliance tactic that involves getting a person to agree to a large request by first setting them up by having that person agree to a modest request.

Lowballing

A persuasion and negotiation tactic where an initially low offer is made to secure agreement, with subsequent increases after agreement has been obtained.