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__________ Is the Process of Keeping Track of and Maintaining

question 51

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__________ is the process of keeping track of and maintaining relationships with former employees to see if they would be willing to return to the firm.


Definitions:

Cognitive Appraisal Model

Lazarus’s theory of how thinking plays a strong role in stress.

Lazarus

Refers to Richard Lazarus, a psychologist known for his theory on stress and emotion, particularly how individual appraisal of a situation affects their emotional reaction.

Inventory of Life Changes

A tool used to assess the amount of stress caused by changes in a person's life over a certain period of time.

Illusory Correlation

The perception of a relationship between two variables when no such relationship exists.

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