Company ABC Has Been Experiencing High Levels of Turnover with Employees

question 12

Multiple Choice

Company ABC has been experiencing high levels of turnover with employees who have been on the job for less than 9 months.Exit interviews indicated that employees are frustrated and confused.What type of training should the company consider to decrease turnover?

• A)Cross-cultural training
• B)Managerial training
• C)Intergenerational training
• D)Baby-boomer training
• E)Employee orientation

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Definitions:

Variable Ratio

In operant conditioning, a reinforcement schedule where a response is rewarded after an unpredictable number of responses, enhancing motivation to perform the behavior.

Natural Extrinsic Rewards

Benefits or incentives provided by the environment or context, not inherently related to the activity being performed.

Merit Pay Increases

Salary increments awarded to employees based on their performance, productivity, or achievements.

Operant Conditioning

A learning process in which the strength of a behavior is modified by reinforcement or punishment.