Why Do Deming and Other Quality Experts Think PFP Is

question 60

Multiple Choice

Why do Deming and other quality experts think PFP is a bad idea?

• A)Performance appraisal diverts attention away from the systems related to the quality of the product or service.
• B)PFP places too much emphasis on getting employees to do their jobs right the first time.
• C)PFP links rewards valued by the employee to organizational outcomes valued by the employer.
• D)Performance appraisal decreases the intensity of competition among individual workers.
• E)PFP only enhances organizational performance.

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Definitions:

Overcompensating

Making up for a deficiency or failure in one area by exerting extra effort or demonstrating excessive behavior in another area.

Social Cognitive Theory

A theory suggesting that people learn through observation, imitation, and modeling, incorporating the effects of behavior, environment, and cognition.

Analytical Theory

A framework or model that uses analysis to explain phenomena or solve problems.

Person-Centred Theory

A psychological approach that emphasizes the importance of the individual's own perspective and innate self-healing process.