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Describe How a Web Portal Is Used as a Tool

question 55

Essay

Describe how a Web portal is used as a tool to improve customer service.


Definitions:

Emotion-Focused Coping

Strategies aimed at managing and reducing the emotional distress associated with a situation.

Faith Factor

The hypothesis that religious belief or spirituality can have positive effects on health and longevity.

External Locus

Refers to the belief that external forces or factors beyond one's control determine life's events.

Internal Locus

A psychological concept referring to individuals who believe they have control over the outcomes of their actions and events in their lives.

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