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​The Manager of the Sales Department (A Profit Center)at Harvey's

question 114

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​The manager of the sales department (a profit center) at Harvey's HVAC,decides to outsource any sales training that the division needs since in house training is expensive,even though the outsourced training does not cover the company's repair and warranty information from the service department.Does the Sales department have enough information to make the right decision?


Definitions:

Percentile

A value in a data set below which a certain percentage of observations fall.

STDEV.P(data range)

A function in spreadsheet software that calculates the standard deviation of a dataset, considering the entire population.

STDEV.S(data range)

A statistical function in spreadsheet programs used to calculate the standard deviation for a sample set of data, indicating data variability.

Measures of Central Tendency

Statistical indicators that describe the center point or typical value of a dataset, including the mean, median, and mode.

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