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When follow-ups are planned with mail surveys,
Unionized Firm
A company where the workforce is organized into a union, which negotiates with the employer on matters such as wages, hours, and working conditions.
Desired Behaviour
The specific actions or reactions expected from employees that are aligned with organizational goals and values.
Instrumentality
The perceived relationship between performance and the attainment of certain outcomes, key to understanding motivation in expectancy theory.
Expectancy
In the context of motivation, expectancy refers to an individual's belief that a particular effort will lead to a desired performance level.
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