Jakeel Is a New Sales Representative with Sensations,Inc

question 60

Multiple Choice

Jakeel is a new sales representative with Sensations,Inc.He attends a regional sales meeting,followed by a reception.He converses with three new sales people and an hour later forgets their names.This is an example of the following bad listening habit:

• A)Faking attention: he pretends to listen but misses the message.
• B)Empathetic listening: he is unable to be objective because her emotions are in the way.
• C)Stereotyping; the speakers did not meet his standards, so he prejudged them.
• D)Failing to observe nonverbal aids: he does not take note of the body language of the sales reps.

Determine the sample space size in multiple-step experiments.

Understand the addition law of probability and its application in calculating the union of events.

Understand the various factors that led to the secession of the southern states following Lincoln's election.

Identify the advantages of the North and the South at the beginning of the Civil War.

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Definitions:

Open Disagreements

Situations where individuals or groups openly express opposing viewpoints or conflicts, often seen as a healthy way to address and resolve differences in the workplace.

Horizontal Conflict

Disagreements or discord occurring among individuals or groups at the same level within an organization.

Supervisor-subordinate Disagreements

conflicts or disputes between a manager and their direct reports, often stemming from differences in opinion or approach.

Direct Conflict Management

A straightforward approach to resolving disputes by directly addressing the issues and individuals involved, aiming for a solution.