Because Scripted Speeches Restrict Eye Contact with the Audience

question 51

Multiple Choice

Because scripted speeches restrict eye contact with the audience,

• A)they should be avoided altogether by business speakers.
• B)they should be selected only for particular situations, such as when an exact time constraint is applied.
• C)they are recommended when the speaker is self-conscious.
• D)they should be used only when visual aids are available.

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Definitions:

Customer Retention

The activities and actions companies and organizations take to reduce the number of customer defections and to encourage loyalty among existing customers.

Long-Term Profits

The sustained earnings a company generates over an extended period, indicating its financial health and stability.

Product Excellence

Involves a focus on achieving high-quality products; effective branding and positioning is key.

In-Flight Entertainment

Systems provided by airlines to entertain passengers during flights through movies, TV shows, music, games, and internet connectivity.