Which of the Following Is FALSE About Instant Messaging (IM)in

question 11

Multiple Choice

Which of the following is FALSE about instant messaging (IM) in official corporate communication?

• A)Many U.S.companies use IM for official communication.
• B)In some firms, IM is replacing email and voice mail.
• C)Some corporate leaders are concerned that the use of IM jeopardizes productivity and security.
• D)U.S.companies have rejected IM as an appropriate method of communicating policies and procedures.

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Definitions:

Driving Forces

Driving forces are factors that push in a direction that causes change or influence events.

Change Agents

Individuals or entities that act as catalysts for change within an organization, driving and facilitating change efforts.

Subtle Forms

Indirect or not immediately obvious ways in which something can manifest or be expressed.

Resistance

The act of opposing or striving against something, which can encompass a range of behaviors from passive inertia to active opposition.