Letters Differ from Email and Memos in That They Are

question 5

Multiple Choice

Letters differ from email and memos in that they are

• A)written to customers and others outside the company.
• B)less formal in tone and formatting.
• C)subject to less grammatical scrutiny.
• D)shorter and more condensed.

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Definitions:

SEM

Stands for Standard Error of the Mean, a statistical measurement that estimates the accuracy with which a sample mean represents the population mean.

Factor Analysis

A statistical technique designed to discover the fundamental factors or elements that account for the observed correlation patterns among a collection of variables.

Eta Analysis

A statistical method for measuring the association between qualitative and quantitative variables.

MANOVA

Multivariate Analysis of Variance, a statistical approach used to test the difference between group means on several dependent variables at once.