TQM

question 45

Multiple Choice

TQM:

• A) Focuses on understanding customer needs,doing things right the first time,and striving for continuous improvement.
• B) Uses statistical methods to translate customer needs into separate tasks and defining the best way to perform them.
• C) Fundamentally redesigns business processes to achieve improvements in cost,quality,service,and speed.
• D) Changes the purpose and function of the HR group.

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Definitions:

Confidence Interval

A range of values, derived from sample statistics, that is believed, with a certain probability, to contain the true value of a population parameter.

Population Mean

The average value of a set of characteristics for an entire population.

Confidence Interval

is a range of values, derived from sample data, that is likely to contain the value of an unknown population parameter, with a certain level of confidence.

Mean Temperature

The average value of temperature measured over a specific period of time or across different locations.