TQM

question 45

Multiple Choice

TQM:

• A) Focuses on understanding customer needs,doing things right the first time,and striving for continuous improvement.
• B) Uses statistical methods to translate customer needs into separate tasks and defining the best way to perform them.
• C) Fundamentally redesigns business processes to achieve improvements in cost,quality,service,and speed.
• D) Changes the purpose and function of the HR group.

---

Definitions:

Develop The Disorder

The process by which an individual begins to show symptoms or characteristics that meet the criteria for a specific psychological or physiological condition.

Social Anxiety Disorder

A chronic mental health condition characterized by an intense fear of social situations, leading to avoidance and significant distress.

Extremely Shy

Describes someone who experiences intense feelings of nervousness or social anxiety in situations where they are exposed to unfamiliar people or environments.

Easily Embarrassed

Describes individuals who experience feelings of embarrassment or self-consciousness with minimal provocation.