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Suppose that Proctor and Gamble introduced a new,larger-sized can of Pringle's potato chips using the words "new size" on the label.However,in actuality,the can is larger while the contents are slightly smaller.The correct weight is printed on the can.In this case,a ____ ethical issue exists.
Active Listening
The process of fully concentrating on what is being said rather than just passively ‘hearing’ the message, involving feedback and empathy towards the speaker.
Communication Process
The sequence of steps by which a message is transmitted from a sender to a receiver, including encoding, channel selection, decoding, and feedback.
Adaptive Selling
A sales strategy that involves customizing the sales approach based on the behavior, needs, and reactions of the customer.
Acceptance Signals
Subtle or explicit cues from a prospect or customer indicating a readiness or interest in proceeding with a purchase or agreement.
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