Because of a Service's ____, Standardization and Quality Are Difficult

question 35

Multiple Choice

Because of a service's ____, standardization and quality are difficult to control.

• A) intangibility
• B) inseparability
• C) homogeneity
• D) heterogeneity
• E) perishability

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Definitions:

Disaffirm

To legally reject or void a previously agreed upon contract or agreement, especially by minors.

Tort

A civil wrong that causes harm or loss, leading to legal liability for the person who commits the tortious act.

Disaffirmed

The act of denying, rejecting, or nullifying an assertion or agreement, especially in legal contexts.

Intoxication

A state of being influenced or impaired by substances such as alcohol or drugs, affecting cognitive and physical functions.