Ken Langley Is a Production Supervisor in an Automobile Manufacturing

question 96

Multiple Choice

Ken Langley is a production supervisor in an automobile manufacturing firm.After evaluating Ken's managerial capabilities,some members of the senior management feel that average productivity would improve if more workers are assigned to him.However,some managers are skeptical about Ken's ability to handle more workers.Which of the following statements,if true,would support the argument favoring increased span of control?

• A) Ken's team consists of highly experienced and skilled labor.
• B) The firm is looking to double its production capacity over the next two years.
• C) Ken is receiving increasing complaints about interpersonal conflicts within the team.
• D) Ken's team is highly dependent on his guidance, even on minor issues.

---

Definitions:

Team Member Interaction

The communication and collaboration between members of a team.

Storming Stage

A phase in team development characterized by conflict and competition as team members work to establish norms and roles.

Problem Solving

The process of identifying challenges and finding creative solutions to overcome them.

Cross-Functional Teams

Groups composed of members from different departments or areas of expertise working together towards a common goal.