Computer Software Companies Compete Against a Wide Array of Competitors

question 24

Multiple Choice

Computer software companies compete against a wide array of competitors and must continually struggle to lead,or even stay abreast of,industry changes.Thus,we may say that software companies exist in ________ and ________ external environments.

• A) complex; static
• B) complex; dynamic
• C) simple; static
• D) simple; dynamic

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Definitions:

Customer Satisfaction

A measure of how products or services meet or surpass a customer's expectations, often considered crucial for retaining customers and fostering loyalty.

Salesperson Performance

Evaluation of a salesperson's effectiveness in meeting sales targets, building client relationships, and contributing to business success.

Sales Quota

A specific sales goal assigned to a salesperson or team for a certain period, used to measure performance.

Sales Goals

Objectives set by a company's sales department to reach a certain performance level within a specific timeframe.