Considering the Processes of Management for a the Franchise System,overall

question 10

Multiple Choice

Considering the processes of management for a the franchise system,overall planning of the firm for today's operations and the future of the system itself is the primary responsibility of

• A)the owner/management.
• B)franchisees
• C)franchisor field staff
• D)prospective franchises being recruited into the system

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Definitions:

Job Enrichment

A method of motivating employees by providing them with opportunities for increased responsibility and growth within their roles.

Turnover Rates

The ratio or percentage of employees leaving a company during a certain period, which could indicate the overall health of the organization or its work environment.

Autonomy

The degree to which a job provides an employee with the discretion and independence to schedule their work and determine the procedures to be used in carrying it out.

Procedural Justice

The perception of fairness in the processes and methods used to make decisions and allocate resources.