Efficiency, Quality, Innovation, and Customer Responsiveness Are the Four Generic

question 45

True/False

Efficiency, quality, innovation, and customer responsiveness are the four generic building blocks of competitive advantage.

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Definitions:

Negative Affectivity

One of five trait domains associated with personality disorders in the DSM-5, it is characterized by a tendency to feel negative emotions such as anxiety, depression, and suspicion.

Anxiety

A psychological and physiological state characterized by somatic, emotional, cognitive, and behavioral components, which is often the result of stress and worry.

Depression

A common mental disorder characterized by persistent sadness, loss of interest in activities, and a range of physical and cognitive symptoms.

Obsessive-compulsive Personality Disorder

A mental disorder characterized by a preoccupation with orderliness, perfectionism, and control at the expense of flexibility, openness, and efficiency.