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List and Briefly Describe the Three Types of System Maintenance

question 54

Essay

List and briefly describe the three types of system maintenance activities.


Definitions:

Communicating Negative Organizational News

The practice of sharing unfavorable information or updates within an organization in a way that minimizes harm and maintains trust.

Conveying

The act of communicating or transmitting information, ideas, or feelings from one person or place to another.

Information Channel

The medium through which information is transmitted from one place, person, or group to another.

Upward Communication

The process by which information or feedback travels from lower levels of a hierarchy to higher levels within an organization.

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