________ Is the Totality of Features and Characteristics of a Product

question 25

Multiple Choice

________ is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs.

• A) Production
• B) Quality
• C) Benefit
• D) Marketing

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Definitions:

Performance

The act of carrying out or accomplishing an action, task, or function.

Education And Communication

The process of imparting knowledge, skills, and information through various means, including dialogue and instruction.

Employee Resistance

The opposition or pushback from employees towards changes or policies introduced in the workplace.

Proposed Change

A recommendation to alter a process, system, product, or organization with the aim of improving efficiency or effectiveness.