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Members of a cross-functional team report to the team rather than to their functional departments.
Relationship Capital
The value derived from an organization's relationships with its customers, partners, and other stakeholders, often seen as a component of social or intellectual capital.
Competitive Advantages
The attributes or conditions that allow an organization to outperform its competitors, including cost structure, product quality, brand, and market access.
Trust
The confidence a consumer has in the reliability and integrity of a product, service, or brand.
Cooperation
A process where individuals or groups work jointly towards a common goal, often leading to synergy and shared success.
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Q115: Which of the following steps would Vaughn
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