Use of the Balanced Scorecard Can Hinder or Decrease Organizational

question 82

Multiple Choice

Use of the balanced scorecard can hinder or decrease organizational performance if it is implemented using a(n) :

• A) performance management orientation.
• B) performance measurement approach.
• C) customer orientation.
• D) learning and growth orientation.
• E) organizational strategy approach.

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Definitions:

Situationist

Pertaining to the theory that behavior is determined more by situations and environmental factors than by personal traits.

Personal Style

An individual's unique expression of themselves through their choices in clothing, communication, behavior, and preferences.

Situationism

The theory that behavior is determined more by situations and environmental factors than by personal traits or motivations.