Which of the Following Statements About Total Quality Management (TQM)

question 139

Multiple Choice

Which of the following statements about total quality management (TQM) is true?

• A) TQM was first implemented in the United States in the 1970s.
• B) The TQM philosophy focuses on teamwork, increasing customer satisfaction, and lowering costs.
• C) TQM gives managers total responsibility for achieving quality improvement.
• D) With TQM, quality control is assigned to specialized departments.
• E) TQM is based on a hierarchical control philosophy.

---

Definitions:

Plan of Reorganization

A financial and operational strategy used by companies emerging from bankruptcy to restructure and revitalize their operations, debt, and equity.

Trustee in Bankruptcy

An individual or entity appointed to administer the estate of a bankrupt person, managing assets and distributing them among creditors.

Chapter 7

A chapter under the U.S. Bankruptcy Code that deals with the process of liquidation, where a debtor's assets are sold off to pay creditors.

Debtor's Estate

All legal or equitable interests of the debtor in property at the time of bankruptcy filing.