Discuss the Positive and Negative Factors That Can Influence the Success

question 51

Essay

Discuss the positive and negative factors that can influence the success of a TQM program.

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Definitions:

Legal Situations

Circumstances or cases that involve or are subject to laws, legal processes, or legal interpretations.

Disparate Impact

A phenomenon where a policy or practice appears neutral but disproportionately affects individuals of a certain group, often used in discussions of employment discrimination.

Four-Fifths Rule

A guideline used in the United States to assess discrimination in employment practices, indicating potential bias if a selection rate for any race, sex, or ethnic group is less than four-fifths (80%) of the rate for the group with the highest selection rate.

Discriminatory Content

Material or expressions that unfairly differentiate or prejudice against individuals or groups based on characteristics such as race, gender, age, or religion.