Which of the Following Statements About Total Quality Management (TQM)

question 139

Multiple Choice

Which of the following statements about total quality management (TQM) is true?

• A) TQM was first implemented in the United States in the 1970s.
• B) The TQM philosophy focuses on teamwork, increasing customer satisfaction, and lowering costs.
• C) TQM gives managers total responsibility for achieving quality improvement.
• D) With TQM, quality control is assigned to specialized departments.
• E) TQM is based on a hierarchical control philosophy.

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Definitions:

Total

The aggregate amount or sum of individual items or elements in a set or group.

Closing Journal Entries

The entries made at the end of an accounting period to transfer the balances in temporary accounts to permanent accounts and prepare the company's books for the next period.

Adjusting Journal Entries

Entries made in the accounting records at the end of an accounting period to allocate income and expenditure to the correct period.

Journal Entries

Records of financial transactions in the accounting system, typically involving a debit to one account and a corresponding credit to another account.