A Contingency Factor That Can Influence the Success of a Total

question 79

Multiple Choice

A contingency factor that can influence the success of a total quality management(TQM) program in a negative way is that:

• A) continuous improvement is a way of life.
• B) TQM serves to enrich jobs and motivate employees.
• C) problem-solving skills are improved for all employees.
• D) participation and teamwork are used to tackle significant problems.
• E) union leaders are left out of quality control discussions.

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Definitions:

Natural Monopolies

A market situation where a single supplier, due to unique resources, technology, or economies of scale, can provide a product or service at a lower cost than any potential competitor.

Regulatory Agency

A governmental body responsible for enforcing specific laws and regulations to protect public interest in areas such as health, safety, and the environment.

Antitrust Policy

Regulations and laws that prevent monopolistic business practices, promote fair competition, and protect consumers from abusive behaviors by large companies.

Global Competition

The dynamic and multifaceted competitive landscape among businesses operating on a worldwide scale.