A Salesperson Is Well Advised to Provide the Same Level

question 16

True/False

A salesperson is well advised to provide the same level of service (e.g., number of sales calls) to all accounts in an effort to increase sales volume.

Identify how environmental uncertainty influences organizational structure.

Define and differentiate between span of control, delegation, and decentralization in organizational contexts.

Evaluate the trends in organizational design towards more adaptive and flat structures.

Comprehend the role of technology and delegation in shaping modern organizations.

---

Definitions:

Wholesaler-Sponsored Voluntary Chains

A retailing strategy where independent retailers band together under a wholesaler's brand and distribution system to compete with larger chains.

Franchises

Business model that allows individuals or entities (franchisees) to operate a business under the established brand and operational system of the franchisor in exchange for a fee and ongoing royalties.

Self-Service

refers to a system or process that allows customers to perform services for themselves without direct assistance from staff, commonly seen in retail, banking, and online platforms.

Zipcar

A car-sharing company that allows individuals to rent cars by the hour or day, based on an online reservation system.