Which of the Following Skills Are Used in the Post-Interaction

question 45

Multiple Choice

Which of the following skills are used in the post-interaction phase of the selling process?

• A) relating to the client
• B) dealing with dissatisfaction
• C) advocating a solution
• D) needs discovery
• E) all of the above

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Definitions:

Classical Conditioning

An associative learning framework in which a response initially evoked by a second stimulus becomes elicited by the first stimulus alone due to repeated pairings of the stimuli.

Spontaneous Recovery

The reappearance of a previously extinguished response after a period of no exposure to the conditioned stimulus.

Insight Learning

A type of learning characterized by a sudden realization of a problem's solution.

Conditioned Response (CR)

The learned response to the conditioned stimulus that occurs after a conditioned stimulus–unconditioned stimulus pairing.