Which of the Following Are Examples of Functional Specialists

question 31

Multiple Choice

Which of the following are examples of functional specialists?

• A) salespeople responsible for landing new customers.
• B) salespeople responsible for increasing sales to existing customers.
• C) salespeople responsible for selling to end-users.
• D) only a and b above.
• E) a, b and c are all examples.

---

Definitions:

Formula Sales Presentation

A structured approach to a sales presentation that relies on a proven sequence of steps designed to guide the potential customer toward a purchase.

Canned Introduction

A pre-scripted and rehearsed opening remark used by salespeople or presenters to start a conversation or presentation.

Open-Ended Question

An open-ended question is designed to encourage a full, meaningful answer beyond a simple yes or no.

Customer Talking Time

The duration or portion of a conversation in which the customer is speaking, often used in sales and service settings to gauge customer engagement and understanding.